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  Steven Hyde 2012-01-23 16:56:36  
  Great support and a great product will pass it on to my class as I teach digital photography at a University of The Third Age on a voluntary basis. Steven Hyde
  Michael Russo 2026-01-08 22:17:23  
  This was one of the most satisfying on-line experience I have EVER experienced! It started with some slightly suspicious message appearing on our (usually functional) 2019 Epson ET-2760 ink jet printer: “The Inkpad Needs Service. Contact Epson.” My wife, who has been the person diligently tending to the Epson, had surrendered because Epson was TOTALLY unresponsive. So then it was my turn. I did the only thing I ever do when confronted with a potential fiasco like this: I entered the mysterious Epson message into my Google search engine. Up popped information about a "WIC Reset Utility" that seemed to make sense. I downloaded the TRIAL version, which would theoretically be able to “reset” the Epson’s Inkpad counter One Time. Say Wha?!? Bottomline: It worked HEROICALLY, so I I have gone ahead and purchased the actual WIC Reset Utility software. I am imagining that if this message ever appears again I will now be able to work around it. This software literally SAVED our old Epson printer, for which I will be eternally grateful. NGUYEN VAN CHIEN is 100% The Real Deal! Thank you kind sir for the wonderful technology you have created, and are sharing with the rest of a grateful world!
  mohammed kateeb 2006-01-02 01:40:38  
  i just wnna thank u for ur gret websit becoz its so easy and shortly . by other wise i need u to info me about service manual if it has trouble codes and diagnostic and troubleshooting procedures ?......thanx
  Jens Potschadtke 2019-03-17 19:04:30  
  Worked hassle free with my Epson XP-55 . I am very thankful that you provide the SW tool also for Linux as I have gone Microsoft-free at home. It's cool that you provide a trial license to check out, whether the counter reset works in your setup (I admit I was sceptical). It worked for me and I immediatly ordered the full license. The good thing is: as it is pure SW, it works also on weekends, when you need to print urgently and that stupid printer decided to not let you print any more!
  Audrey Boilley 2017-02-09 15:06:53  
  Thanks for your help. My printer is working again.
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