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We are in business since 2002 and do our best to give our customers perfect service!
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| Evgen Test | 2010-08-31 09:40:59 | | My printer stopped printing with the error as \"General Error\" Epson quoted me $60 to send an engineer to fix my printer.
After reading through the information on this site I decided to fix it myself.
Found the problem was related to the waste ink pad counter.
Only 10 minutes, I had the the printer working. The printer tested fine and has done approx 150 pages since with NO issues.
Thanks for the WIC program! | |  | NACHO GOMEZ | 2010-10-25 23:44:48 | I got the flashing lights and Service required message on my Epson R2400, as many others have before!
I spent hours online and eventually managed to download Epsons own
Adjustment Program. It showed me the waste ink settings but would not let me reset the counter, although I had disconnected the feed tubes and re-routed them to an external bottle.
Today I found 2Manuals.com and downloaded their WIC reset program. I thought It probably won\'t work but one key is only $9.99 so what the heck!
Well that was the best $9.99 I have ever spent - as soon as I entered the key and hit RESET the printer whirred into action, ink pumped into my waste bottle and I am back in action!
This has saved me a lot of money and the hassle of sending the printer to an Epson service centre. Truly a 5***** product! Chris Porteous, Prestatyn, U.K. | | | eloana coelho | 2023-12-18 17:33:46 | | I always bought the key and it arrived correctly, but unfortunately in my last 3 purchases, the key did not arrive.
I already sent an email to support with the order number with the problem, they told me that everything was resolved, but nothing was resolved, and I still don't have the key.
very bad and slow customer support, it took almost 2 days for useless response. | | | Kevin McCammon | 2009-12-29 21:58:39 | | Thanks man,
works excellent service will recommened for anyone !!! | | | Sandeep Khichi | 2020-07-06 16:57:16 | | Very helpful - thank you. I was stuck as I use a Mac and your Mac software saved the day. I used the trial key this time to be sure it worked, but will be happy to purchase one when I need it next. | | | santosh kadam kadam | 2014-05-31 20:14:43 | | A printer\'s ink pad is at the end of its service life.
Please contact Epson Support.-- it worked! thank you | | | Gerd Fremgens | 2013-08-24 10:25:05 | | Great, for me absolutely great and excellent ! At my first email contact with 2manuals.com I received a fast response to a question about my printer and then I've been spend ~20 $ for the RX420 Printer manual and one RESET- Key , and it works :-)
The Printer manual even is absolutely recommend for Technic freaks , escpecially the pictures in the 'disassembly/assembly' --_ section 4.3.10 Waste Ink Pads are useful.
Many thanks and regards, Gerd | | | Rudisi riccardo | 2020-08-29 17:26:03 | | Thank you so much. Its so easy and fast to reset. It works so well | |
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