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We are in business since 2002 and do our best to give our customers perfect service!
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| arbin zamora | 2022-12-30 22:58:51 | | Just wanted to say thank you for a most helpful product which does exactly what it says. Followed all instructions, replaced waste ink pads and we have a working printer again. For very little outlay.
Congratulations on running an excellent business.
Have a good day, | |  | sara compton | 2025-08-13 07:44:35 | | thank you so much it fixed the issues all is working perfect now. your a life saver! | |  | Georgia Dippel | 2016-12-07 21:59:08 | | My Epson R260 quit working- read up online what the cause was (counters in printer).
I downloaded the WIC Utility package and sure enough the counter was at 100.70%.
I downloaded the Reset Key- at first it didn't work. Turned the printer off & on as instructed. Still didn't work. Finally I turned the monitoring on- reset the printer. Then turned monitoring off again and reset the printer & it finally worked.
I think the monitoring just got hung up somehow- computers!!!
I'm very thankful I'm good for another few years. It only cost $9.99 instead of the price of buying another printer (and I have all these ink cartridges that would go to waste)- OR a repair bill & would be without it while being fixed.
Would I buy another Epson printer- NO- but would I recommend 2manuals for the fix- Definitely. | |  | Tze Seng Tan | 2018-07-21 21:00:24 | | Dear support-team,
I´m very glad that all went so well.
I want to thank you for all the detailed information you left
with the package as well as the helpful information by your internet support.
If ever required I will gladly give my experiences to my fellow colleges.
Thank you again and best wishes from Germany.
S. Ruhe | |  | ap apa | 2009-03-25 20:36:36 | | i got my service manual for panasonic dr-49 receiver. Thanks a lot for very clear service manual... | |  | mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | Jan Erik Wold | 2011-10-30 17:30:00 | | Excellent software my Epson PX700W reset works as a charm, with the MAC tools
Thanks Jan Erik | |  | Jhazmin Raya | 2020-08-18 20:35:17 | | I have modified the firmware of an Epson wf3620 with the firmware key to make the printer run with chipless ink cartridges. The instructions were clear but must be followed exactly in order for the process to be successful. I am very happy with the result as I have the freedom to use oem ink or not depending on my needs. No oem cartridges now work perfectly well. Well done wic utility people.
regds, Peter. | |
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