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We are in business since 2002 and do our best to give our customers perfect service!
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| mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | Richard Bustamante | 2007-06-05 15:55:05 | | Muy bueno espero conseguirlo para poder reparar mi impresora | | | Petr Brousek | 2025-08-11 23:01:56 | | Hello, all was OK, thank you very much from Czech Republic. Petr | | | Kirsty Harrison | 2024-02-17 20:14:25 | | I had a ink reset error even after changing the ink storage, this was so quick and easy to reset! thanks a lot :) | | | koosje rem | 2011-10-15 06:36:25 | | thank you so much 2manuals for the reset key and assistance, i'm a baby boomer but i found it easy to do and am so glad i saved a printer, first time i have ever done this and hey i did it, thanks heaps. | | | hassan ali | 2009-11-20 16:30:44 | | i think it the best web site on line i have see it ever ri neeed it for my work coz iam eng and i cant fix it so i comed here to take it and download it and thx | | | Gerry McNeilly | 2009-12-31 07:30:21 | | Thanks John, I received your reply and downloaded the correct version.
I appreciate the prompt customer service, and I plan on
returning as a customer.
Regards,
Gerry McNeilly | |
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