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We are in business since 2002 and do our best to give our customers perfect service!
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| mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | B M Tolar | 2017-01-16 20:27:26 | | You guys are amazing! Thank you for providing this service. You\'ll save
us thousands of dollars over the years. | | | Steve Goodey | 2004-05-02 04:51:15 | | I was a bit dubious about buying and downloading manual, never having used this site before, but I'm glad I did. With it I was able to sort a problem on my printer. Without it I wouldn't have known where to start. Thank you.
Steve Goodey. | | | bruno andrade | 2008-02-20 08:44:45 | | | mark bright | 2011-05-26 03:26:04 | | Great product. did the trick which always helps. I did watch your video on how you did it just incase i was doing it wrong and found that the video utility didnt look the same as the utility i used ie no Check button so was a bit unsure to start with. But the product is pretty much idiot proof. | |
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