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We are in business since 2002 and do our best to give our customers perfect service!
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| david lamb | 2011-08-03 22:59:17 | | Hi,
This is the second time I have reset my waste ink counter in about 18 months. Disappointed that the key I ordered (OS X Mac version) came to me as an exe. Luckily I had anticipated this and had a PC at the ready. That of course worked like a charm. Thanks anyway. | |  | vitaliy nikiforov | 2007-04-18 05:43:16 | | Just wanted to say THANK YOU for info that I found on your website in this manual I thought my printer was dead in the water and your info bailed me out.
You saved me a trip to a repair shop and no telling how much $$! | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | matt hoffman | 2012-01-22 20:45:03 | | Wow, I cannot believe that this actually worked. I had some issues when ordering the reset key, but i contacted the website via email and they immediately got back to me and sent me the key code. ran the program and the printer now works again. I had tryed the reset utility from epsons website, but it didnt work how it was supposed to, it would reset but when you would go to print it would go back to the flashing inkpad needs replaced. I will have to print for a while and see how long this actually works, but for now this has saved this printer from going into the trash. I am glad i stumbled across this program and the website. (used on Epson Artisan 800). | | | dimitrije pavicevic | 2015-07-26 07:26:13 | | John thank you, on my wife\'s birthday and she was like
\"what? you are on your dead printer again, when am here and its my Birthday? \"
Then the machine was resurrected WOW!!
Thank you John, my wife will have more than me tonight!
Spencer | | | santiago carlos | 2004-06-26 18:59:49 | |
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