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| Boris Salnikov | 2025-11-08 23:16:00 | | Dear Sirs,
my priter is Epson ET-2820.
The reset of waste counter is not possible, but the printer is available in the list of printers.
All stepst will be executed acc. to you specification.
Isuue is:
Querry has been rejected by the device.
-Current devis specification are brocen, incorrect or out of date.
- Please try to update this application to the most recent version first.
- Otherwise, plese report all available information about this issue to us.
The current firmaware is XP26P8 26/08/2025
Could you please check this info and sen me your response
Thank you in advance
BR
Boris Salnikov | |  | hüseyin tüzün | 2010-12-28 15:00:21 | | Thank you, got it on-line! | | | Evgeny Skripka | 2007-05-14 07:22:19 | | this is new version it worked! | | | Paul Jumbo | 2019-04-19 18:47:57 | I had Epson WF-2650 and it wasn't printing fully, skipping lines, even though colors were full.
I did a lot of cleaning, head cleaning, put new cartridge but no luck. I did some head cleaning using glass cleaner and syringes as shown on various youtube video.
After that, my printer didn't recognize two of the cartridges. I tried everything, cleaning contacts etc, nothing worked.
I was finally going to buy new cartridges however stores were closed today so I decided to look for chip-resetting tool but nothing good was available locally.
I came across this WIC reset utility and was really skeptical if it will work. I took the chance, bought the key, used the tool to reset firmware to chipless firmware, it was successful at the first go.
At this point, printer showed all ink levels 100%. I printed a test page and it came out perfect.
To make it even more interesting for me, I live in Europe and during one of the trip, I bought two sets of XL cartridges for this same model but printer didn't recognize in the past and I was going to throw them since these were no good for my EU model. I tried these again after chip reset firmware and voila, they works too.
I am amazed at the propaganda of these printer manufactures that even original printer cartridges from US didn't work on the model here in EUROPE, these used to fit perfectly but printer wouldn't recognize however, now they works too.
Today, I was almost ready to trash my 2.5 yr old and not much used printer but after a lot of trying and finally using WIC reset utility, the printers works like new and saved me a lot!
These were the best 20 CHF/USD I spent today!
Thank you very much and I don't need to worry about relying on a hardware chip-reset tool. I will now be able to use US model cartridges and re-fill i like without having to worry. I even printed some photos using this same printer on photo paper today and printer did an excellent job. | | | Karlheinz Hasenburg | 2020-11-10 19:55:47 | | Perfektes Produkt! Drucker Epson XP-860 problemlos erkannt, eindeutige Benutzerführung, nach Kauf des Lizenzschlüssels einwandfreie Funktion. Vielen Dank! | | | Cristian Bonomo | 2020-08-16 22:31:02 | | It took me a while to actually understand how to locate the Epson Status Monitor 3. It was a simple disable after that and a simple running of the program after that. I am up and running again!!! Thanks. | | | John Safranek | 2010-03-29 19:19:29 | | Does NOT contain ANY instructions for replacing the waste ink pad cartridges!!! | |
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