Xerox Phaser 4400 Laser Printer Service Manual

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Xerox Phaser 4400 Laser Printer
Service Manual

$9.99

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The Xerox Phaser 4400 Laser Printer Service Manual is the primary document used for repairing and
maintaining the troubleshooting.

CONTENTS
General Information 1-1
Section Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Phaser 4400 Laser Printer Overview . . . . . . . . . . . . . . . . . . . . 1-2
Parts of the
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Machine Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Error Messages and Codes 2-1
Section Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Service Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Printer Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Image Processor POST Error Codes . . . . . . . . . . . . . . . . . . . 2-58
Troubleshooting 3-1
Section Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Troubleshooting Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Image-Quality Checkout Procedures . . . . . . . . . . . . . . . . . . . 3-41
Image-Quality Troubleshooting Procedures . . . . . . . . . . . . . . 3-53
Tests Prints, Adjustments, and NVRAM Reset 4-1
Section Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Service Test Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Resetting NVRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
xiv Phaser 4400 Laser Printer Service Manual
Cleaning and Maintenance 5-1
Service Preventive Maintenance Procedure . . . . . . . . . . . . . . . 5-1
FRU Disassembly 6-1
List of Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Covers and Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Paper Feed (Tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28
Paper Feed (MPT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-44
Paper Transportation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
Exit Assembly and Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
Xerographics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-79
Main Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-84
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-87
Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-101
Optional Paper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-120
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-141
Envelope Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-157
Parts Lists 7-1
Parts List Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Using the Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Theory of Operation 8-1
Section Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Print Process Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 Print Process Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
The Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Drive Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Engine Logic Board and Front Panel Functions . . . . . . . . . . . 8-22
Image Processor Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22
Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Interlocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24
Phaser 4400 Laser Printer Service Manual xv
Laser Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25
Fuser Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26
Erase Cycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28
Fan Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-28
Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-29
Envelope Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
Option Feeder Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-42
Wiring Data 9-1
Section Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Base Engine Wiring Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
550-Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31
Envelope Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
xvi Phaser 4400 Laser Printer Service Manual
Phaser 4400 Laser Printer Service Manual 1-1
General Information
The Xerox Phaser. 4400 Laser Printer Service Manual is the primary document used for repairing, maintaining and troubleshooting.
To ensure complete understanding of the product, participation in Xerox Phaser 4400 Service Training is recommended.
Section Contents
Phaser 4400 Laser Printer
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Monitoring Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Repackaging Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Base Configuration Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Machine Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Media and Tray Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

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We are in business since 2002 and do our best to give our customers perfect service!

Dee Witherspoon

2023-12-04 16:05:20

Having changed the ink pads in my Epson XP-342 I didn't expect to get an error message telling me I had to have a service by Epson! Found this site highly recommended for resetting this message so went on and downloaded the WIC Reset Key and sure enough my printer reloaded and I was able to use my printer again as I desperately needed to print some paperwork out. Thank you 2manuals.com. Excellent service.

reza reza

2007-10-16 07:09:47

i am reza im luck have program printer epson cx3900 thans

Marnik Aerts

2018-06-02 19:01:03

The Epson PP-100 should be supported (it is in your list), but in the WIC Reset Utility v.5.0.40 program the printer is not supported in the 'Control' button. What am I doing wrong ?

Andrew Preston

2018-05-12 00:03:49

Excellent service, my printer is back to printing. You are the best.

Kenneth Threlfell

2024-05-26 00:31:44

When my printer quit working, I ordered a new printer. Then I decided to check youtube to see if anything could be done other than taking it in. That's when I found WIC. This process was so easy, I cancelled my order for a new printer and fixed this on in less than an hour. I ordered new pads and entered the code to reset. Code cost me less than 10 dollars, and 2 sets of pads for 15 dollars. Better than iver 300 for a new printer.

robert widdicombe

2016-04-20 02:19:16

Thank you for all your help. I got my printer printing again. I had trouble with my OS as I have Linux but it worked fine on my mac. Thanks again, Joyce

Georgia Dippel

2016-12-07 21:59:08

My Epson R260 quit working- read up online what the cause was (counters in printer). I downloaded the WIC Utility package and sure enough the counter was at 100.70%. I downloaded the Reset Key- at first it didn't work. Turned the printer off & on as instructed. Still didn't work. Finally I turned the monitoring on- reset the printer. Then turned monitoring off again and reset the printer & it finally worked. I think the monitoring just got hung up somehow- computers!!! I'm very thankful I'm good for another few years. It only cost $9.99 instead of the price of buying another printer (and I have all these ink cartridges that would go to waste)- OR a repair bill & would be without it while being fixed. Would I buy another Epson printer- NO- but would I recommend 2manuals for the fix- Definitely.

wahid ahmady

2013-02-19 16:37:42

This worked a treat, many thanks. Epson, just like most other printer manufacturers just want to rip us all off. Thanks to you guys it can be avoided in part. All the best

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Xerox Phaser 4400 Laser Printer
Service Manual