HP OfficeJet Family
Technical Solutions Support Guide

$9.99
HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

FORMAT: High resolution PDF document!
ZIP archive: 6 445 kB

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We are in business since 2002 and do our best to give our customers perfect service!

  ramesh eete 2023-02-10 07:45:41  
  Epson L5190 model is the best printer colour print and black print is good quality - good program!
  NaTiallie Henry 2012-01-05 00:31:30  
  I am so happy! This utility is amazing! Thank you for creating it Mac users too! Perfect! My printer is working! So happy I could shout!
  Patrick Blom Bachstein 2016-02-25 19:28:33  
  So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).

Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility!
  FATIH AKINCI 2018-04-19 20:11:07  
  Very practical and safe program, total guarantee. He used it several times
  loay ahmad 2011-03-25 02:10:12  
  Worked perfect!
  AL POD 2016-05-10 19:18:48  
  gracias me salvaron la vida para los que no se han dado cuenta cuando nos pide la clave y es nuestra primera vez pongan la palabra \"trial\" sin comillas y eso soluciona por lo menos por un tiempo
  Mark Wainwright 2022-11-15 18:03:40  
  Very impressed! After a fruitless search for official Epson support for the Waste Ink error I found a YouTube video showing how to remove and clean the ink pads but still needed to reset the counter. After some initial "Is this unofficial 3rd Party Solution a scam?" trepidation I took a chance on the WIC reset tool and now, about half an hour (mainly spent drinking tea and waiting for the key to be emailed) and 6 quid later I have a fully functioning XP-342. In the meantime, Epson UK responded to a message I sent them on Twitter, telling me that I could send the printer away to their service centre for an unspecified period of time and pay them £48 to have the ink pads changed and the counter reset. All with a caveat that having "tampered" with the ink pads myself, the service centre might refuse to fix the printer. Thanks for a great piece of kit which has saved me a lot of time, effort and money.
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