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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  John Noel 2020-11-09 16:44:24  
  Thank you ! Work perfectly ! Model Epson WF 5620
  george araujo 2019-12-09 18:58:03  
  The wicreset program is really easy to use. I had an "E-11" error: An ink pad needs service. I reset my XP-530 and now it works fine. Thanks!
  Russell Thielemann 2016-06-29 09:28:59  
  An excellent service that works. Don't be fooled by the printer manufacturers that you are trapped into buying their over priced cartridges because you thought you were doing the right thing by upgrading the firmware. The only reason for their upgrade was to stop you from using your own cheaper 3rd party ink cartridges. If you accidentally did do the upgrade as they recommended don't worry as you can undo that costly mistake with the help of "wicreset". It really works. Also did you know that 3rd party cartridges actually contain around 25% more ink than oem cartridges?
  Yusuf ARSLANTURK 2006-12-25 11:34:00  
  its OK!!
  Marc FRANCOIS 2024-12-11 16:29:30  
  Hi, I'm particularly satisfied of the Wic Reset Utility I just used for the 3rd time (2020, 2022 and now) for my Epson WP635 Printer. I had felt pads left from the last time, easily replaced them thanks to the excellent instructions found on octoink's site, then bought a new key and re-intitialized my printer in minutes. My printer is now renewed for 2 years! Very very satisfied. Many thanks. MF, France
  sds dasd 2020-09-01 20:03:11  
  THANK YOU, THANK YOU.. worked like a charm. now I can finish my school project. workforce 630 Epson
  kone sekou 2025-04-25 23:03:05  
  i have and will always bee using EPSON NOT only for the printing quality but also for the long time solution provided thank you
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