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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  linda rotgans 2012-07-18 18:49:33  
  All I can say is thank you so much for saving my printer. I changed the ink pads ( very simple task ) and used the Epson Reset. My printer still did not work and I was devastated. I spent MANY hours online researching the problem ( Epson was absoutely no help at all ) and finally came across your product. I used your program to reset the ink pad counter and it reset the counter as advertised. After I restarted the printer It would not do anything. I uninstalled all of the Epson software and reinstalled with the original disk that came with the printer. AWESOME a new printer!!! I can not tell you how much i appreciate your product! I thought I was buying one of the best printers on the market at that time and I am really TICKED off at Epson for building in an unnessisary self destruct. I had purchased every upgrade for my printer Epson offered and was determined to get it working again and you did that for me. THANK YOU !!!!
  Audrey Boilley 2017-02-09 15:06:53  
  Thanks for your help. My printer is working again.
  made budiarta 2011-10-26 20:43:09  
  thanks for the program RESET KEYs for the WIC - Waste Ink Counter reset utility. my printer work now.
  Alan Page 2017-07-23 03:33:02  
  brilliant - absolutely brilliant. Thank you. Thought I would have to trash my printer and the unused ink cartridges. Only hiccup was needing to disable my security protection to install this wonderful product. Used it as a trial - which proved it worked - then bought the key to finish the job. I am wrapped as you have saved me hundreds of dollars as there is nothing wrong with the quality of the printing. Cheers, Alan.
  Robin Griffiths 2012-11-22 08:48:30  
  BRILLIANT My Epson T11 stopped working with the ominous 2 lights flashing so I knew it was trouble and yes teh dreaded message came up about internal parts reaching the end of their servicabel life take it to (an expensive) service. Oh dear - A Google search brought up all sorts of so called download links for free re-set software but all of them didn't download the software but kept taking me to weird web sites. I was in despair of finding somethign that worked then came across 2manuals.com. I thought at first oh dear theres a cost involved. However I though well if it does work it will be worth it. Downloaded the software, plus updates, ordered the re-set key and hey presto a few seconds later the printer was up and going again. It was was every penny of the cost. Dont waste time trying to find so-called free solutions - total waste of time and so frustrating. Pay out for this and save the time and frustration AND it works! No fuss, no messign about no time wasting getting to dubious web site. A big THANK YOU I can highlym unreservedly reccomend this compnay for sorted out knotty printer problems
  Yusuf ARSLANTURK 2006-12-25 11:34:00  
  its OK!!
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