HP OfficeJet Family Technical Solutions Support Guide

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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!

jose jesuratnam

2024-02-10 13:35:49

Dear Team. I am using Epson Xp520 Printer. Printer had an Error E-11 "An Inkpad needs service". Purchased Wicrest Key and Inkpad from Printerpotty. At First i was not able to do the Reset. Software was not working when i click Test connection or Read waste counter. .Installed all Printer drivers of Win 11. Version i installed WIC reset Utility V.5.90 (Nov.20.2023) .I have disabled some of monitors which was recommended by wicrest tool .it did not worked. same problem when i click on read counter progam is not working. .i removed USB cable from my laptop and again connected. The reading counter shows the counter reading and i have reseted the Waste counter. Thank you so much...!

Joseph Hare

2025-03-29 19:59:22

I replaced the waste ink tank and thought all was good until I received the dreadful message that ink pad was at the end of service life. I had previously downloaded the WIC program. I was skeptical, but figured I would give it a shot. I ordered a key, installed it, and had to play around a little bit, but finally got the all clear. Could not be happier. Highly, highly, highly recommend it.

andi ahmad

2019-12-11 06:01:36

my printer blinking red light solve problem help this problem thanks for solve this problem

sachin mishra

2018-03-10 10:06:46

very good i like it i am so happy i realy like it it is very usefull i support it software

Melina Monita

2024-07-09 00:01:25

This is like Magic!! I decided to leave a positive review because it saved me so much time and heartache. I needed to finish a lastminute order and of course that's when my printer decided that my ink pad was full. I was panicking cuz I only had a couple hours to complete the order. I took a deep breath read and followed all the instructions from here and within five minutes my printer was printing again!! Thank you!! Will definitely come back when/if it happens again!

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Technical Solutions Support Guide

Tuesday, January 13, 2026

266241498 requests since Friday, August 29, 2003

Most popular models: Epson Epson Pro 4900 Initial Ink Charge, Epson L220 resetter, printer service XP-425, XP-640, XP-960, XP-950, Epson Artisan 1430 firmware update, L120, L1300, L1800, L110, L210, L300, L355, L555, L800, LLAVE DE RESETEO para WIC, PP-100 Disk Producer, T50, P50, DX4400, EP-805A, PX810, WF-100, WP-4630, Artisan 1430, Artisan 835, Artisan 630, Canon Service Tool V3400, Canon G1000, G1900, G2000, G2900, G3000, G3900 Waste Ink Reset, HP HP T120, T520, HP T790, T1300, T2300, Oce 9400, 9800, 3165, Marantz 74PM62, SR5003, AVM-P909MD, EQ-551, PM-330, PMD580 49.99 AP, PM-730, PMD, SR8010, PM240, SD545, PM 720, Konica DI2010

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HP OfficeJet Family Technical Solutions Support Guide

HP OfficeJet Family Technical Solutions Support Guide

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Algeria

Australia

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Brasil

Burundi

China

Cote D Ivoire

Columbia

Dominicana

DR Congo

Ecuador

Ethiopia

France

Ghana

Germany

Japan

Iran

Iraq

Indonezia

Italia

Kenya

New Zealand

Philippines

Poland

Portugal

Romania

Rwanda

Saudi Arabia

Soomaaliya

South Sudan

Spain

Tanzania

Turkiye

Uganda

Vietnam

HP OfficeJet Family
Technical Solutions Support Guide