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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  Adrian Osborne 2018-02-07 18:11:46  
  Epson B500DN not working. i did buy reset key. Please help me.

B500 is not supported by WIC - please check
  Colin Jones 2016-12-06 20:42:07  
  Very many thanks for working with me on this order. My printer is reset and I appreciate your patience working with me.
  Kazi Fakhrul Islam 2008-11-25 15:22:30  
  I\'ve downloaded the Epson R1800 manual. At a quick glance this is just what I need to repair/service the beast! Great service at a reasonable price - Thanks
  Nancy Ludwig 2018-02-14 18:48:52  
  Epson has a new printer. XP-15000. It would be good if we could reset the waste ink for it.
  Sarvesh Singh 2019-06-28 11:48:53  
  i purchase a waste ink pad reset key .but reset key is not working properly.and i pay the full payment. but product key is expired so please give me a new product key which is working properly. and i request to you that you must give the genuine key . which is that costumer will satisfied in first time. please give me a quick response. thank you. ============Answer:============ You Reset Key is NOT used yet!!! Please use it with WIC!
  calin catalin 2019-10-16 09:54:35  
  You sell me adjustment program for Epson l382 but I cant reset waste ink You made me buy the program for the epson l382. reset function forwaste ink pad is not functioning
REPLY:
As you can see in program description - L382 Adjustment program is for making printer adjustments only.
For waste reset use WIC utility.
  yrosci yrosci 2013-03-03 20:26:02  
  se avete problemi con l'esaurimento dei tamponi e la vostra stampante vi dice che č arrivata al termine ,non disperatevi con questo programmino potete azzerare i contatori che registrano le vostre pulizie e quando siete arrivati al 100% la stampante non va pių quindi scaricate il Wic Reset ,istallatelo e comprate la chiave che viene 9,9 dollari inseritela nel programmino e la vostra stampante ritorna come nuova.
  duncan taylor 2013-06-18 14:53:42  
  Model epson BX630 - Epson offfered no help when i asked what i could do after getting waste ink error after 3 months worked a treat saved me trashing a perfectly good working printer. Eco friendly recyle that old printer. Many thanks guys Dunc in the uk
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