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HP OfficeJet Family
Technical Solutions Support Guide

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HP OfficeJet Family <br> Technical Solutions Support Guide
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HP OfficeJet Family Technical Solutions Support Guide

This guideis designed as a reference forpeople who provide post-sale technical support for HP OfficeJet Family. This guide provides answers to frequently asked questions.

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We are in business since 2002 and do our best to give our customers perfect service!
  Lothar Hennig 2012-01-08 15:51:25  
  Hat alles super geklappt und sogar ohne große Englisch Kenntnisse. Bin begeistert immer wieder.
  Richard Obregon 2024-07-31 17:20:16  
  I was at 94 percent and got a warning from my printer that my ink pads were close to the end of their service life. After doing some research with Epson and some other stores I got the impression they just wanted you to trade it in on a new printer. This website was linked by a few different blogs and turned out to be the best alternative to keeping a fairly decent printer for a while longer. Thank you.
  JOSEPH MORWA 2018-07-15 02:04:21  
  I made the mistake of upgrading the firmware in my Epson XP-434. That caused my ink cartridges to not be recognized. I found this WIC Reset Utility after after searching for original firmware version. I bought the key and plugged it into the utility, and bingo 10 minutes later I was up and running. Thanks a bunch 2manuals.com!
  Mary-Ann Prinsloo 2022-07-19 12:17:16  
  Good day. I have to clean my printer head EVERY hour. Then it prints fine. Until I leave it for an hour. So this leads to waste pad full and I have to purchase a key every time. Is there another way to go around this problem please? I cannot afford to buy a key every week.

=======Reply ========
You have to make 2 things
- clean parking station first - then inks will not dry on printhead;
- use high quality inks.
  Didier MASSEAU 2010-12-07 23:21:53  
  OK, pas de problème compteur remis à 0 C'est reparti sur ma PX700W Merci
  Alessandro Regoli 2011-09-03 14:19:11  
  ok and the printer is' unlocked immediately you are great thanks
  BEHZAD TAJIK 2012-04-28 12:54:54  
  I have been able to reset my counter now. Nice doing business with you.
  Jan Erik Wold 2011-10-30 17:30:00  
  Excellent software my Epson PX700W reset works as a charm, with the MAC tools Thanks Jan Erik
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