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We are in business since 2002 and do our best to give our customers perfect service!
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| Charles Breward | 2025-07-11 12:44:59 | | Thank you for your service. The process was straight forward, thank you. | |  | Sergey Yatsenko | 2008-10-05 10:21:26 | | | Gerry McNeilly | 2009-12-31 07:30:21 | | Thanks John, I received your reply and downloaded the correct version.
I appreciate the prompt customer service, and I plan on
returning as a customer.
Regards,
Gerry McNeilly | | | Patrick Blom Bachstein | 2016-02-25 19:28:33 | So had my Epson Pro 4900 disconnected from powersupply for about a month and a half, due to new facilities in my studio. Powered it up, printed a nozzle check, and banged my head against the wall! Only magenta and light cyan did appear, and two broken lines of photo black. Did the Windex trick 5-8 times, and at the 16. nozzlecheck, 9 colours appeared, BUT some actually has got worse, the more Windex the head had.
Preparing myself on making a stronger brew for the cleaning (a lot of Googling and reading!), I came across the Service Program. Reluctant to spill ~ 150 ml of ink, I first moved along (also, the website seemed shady, however, alot of mentions on various foras).
Today I decided \'What the heck, 30 bucks, if it doesn\'t work, I\'ll survive\', so I purchased a license, installed on a laptop (with USB connection instead of network), and chose the option to prime the left channels first - and WOW: EVERY nozzle on that side now fired, and made an (99%) perfect nozzle check. So did the other side, when finished filling the lines again.
So: 5 f*cking huge stars from me! :)
Thank you for this wonderful utility! | | | Peter Sam | 2009-08-11 11:18:28 | | Thank you so much for prompt reply. The program I received from you works fine. I have resetted 4 printers already! that is what I need. Peter. | |
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