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We are in business since 2002 and do our best to give our customers perfect service!
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| mauro albanese | 2020-10-22 13:26:46 | | Just over a week ago, I figured I was going to be in the market for a new printer. When the error message came up on my Epson XP-610 stating that "Parts inside the printer are at the end of their useful life" I initially was quite disappointed. However, after a quick Google search for that phrase, I came across the OctoInkjet website. After a little further research, I decided to give the trial waste ink counter reset code a shot - after all, what did I have to lose - and, somewhat to my surprise, it worked! Knowing that I then needed to purchase a new set of ink pads and a reset key to fully resolve my printer issues, I was pleasantly surprised at the low cost of purchasing both of these items together. I then placed my order, but knowing that the product was coming from overseas (I'm in the USA), I figured it would be a minimum of at least a few weeks before my printer pads arrived. But, lo and behold, the pads arrived on my doorstep in just over a week! I was thrilled and so I quickly replaced the pads in my printer with the new set (which, by the way, were a perfect fit and the instructions provided were excellent), ran the counter reset program applying the reset code I had purchased, and everything worked flawlessly! So now it feels like I have a brand new printer (although it's probably about 5 years old) and I can continue to purchase inexpensive third party ink cartridges (which I have always done), continuing to save me money for years to come. Thank you OctoInkjet!!! I will certainly be telling others to check out your product. P.S. - I seldom write product reviews so this shows how impressed I am with this product. I particularly love it when a solution is provided that overcomes "planned obsolescence" by the manufacturer. | |  | Philip Short | 2012-12-18 01:54:12 | | Thank you SO SO SO much for making this available for Mac. You can't imagine how much hassle you've saved me - trying to get a Windows machine to run a reset utility on... Excellent service altogether. Many thanks from Ireland! | | | carlos silva | 2012-06-01 17:43:10 | | I am very happy with the tool.
You saved me an expensive printer service by Epson! | | | Joao Santos | 2010-12-12 22:41:27 | | Thanks John,
You saved me alot of time and frustration dealing with that idiot I was talking with at Ebson, he didn\'t know sh$t about my printer, he began by telling me that my printer was like a human body and I was like WTF???, well anyway I eventually told him he was stupid and hung up on him, I called the place where I purchased my printer from and he gave me your website, everything is working fine now and you saved me from any down time I would have had taking to the service center!...
What a fantastic job guys!!! absolutely astounded that it works and how easy it was.
thank you again! | | | Rosa Blanco | 2020-09-22 16:12:17 | | We are glad to use a very stable and usefull tool. Great work!!! | | | george araujo | 2019-12-09 18:58:03 | | The wicreset program is really easy to use. I had an "E-11" error: An ink pad needs service. I reset my XP-530 and now it works fine. Thanks! | | | abraham bika | 2006-12-24 01:02:30 | | Thank you for the service. I have downlaoded my order. | | | fernando rocha | 2025-01-02 21:35:28 | | It works. Just purchased a one time counter reset license for my Epson L380.
Immediately after payment with credit card (electronic version for web shopping) , I got the key number and used to reset the printer.
Worked like a charm | |
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